{"id":528,"date":"2007-11-02T14:57:38","date_gmt":"2007-11-02T19:57:38","guid":{"rendered":"http:\/\/josh.ev9.org\/weblog\/archives\/528"},"modified":"2007-11-02T14:57:38","modified_gmt":"2007-11-02T19:57:38","slug":"the-first-touch","status":"publish","type":"post","link":"https:\/\/josh.ev9.org\/weblog\/archives\/528","title":{"rendered":"The first touch"},"content":{"rendered":"<blockquote><p>&#8230;I dial the phone&#8230;<br \/>\nReceptionist: Hi, Dentist&#8217;s office.<br \/>\nJosh: Hi, I was wondering if it would be possible to make an appointment for next week.<br \/>\nR: Sure, let me look at the schedule&#8230;yep, it looks like we have some open spots. <em><strong>How will you be paying?<\/strong><\/em><br \/>\nJ: Um, I have insurance&#8230;Allied, I think.<br \/>\nR: Is that a PPO?<br \/>\nJ: Yeah.<br \/>\nR: Good, the dentist takes all PPOs.<\/p><\/blockquote>\n<p>Why is this how the dentist-patient relationship has to begin? It isn&#8217;t about care for the patient, but about money&#8230;pure money. I wish it didn&#8217;t have to be this way. Imagine how this would play out if you had to have insurance to buy shoes:<\/p>\n<blockquote><p>&#8230;Enter shoe store&#8230;<br \/>\nShoe Salesperson: Hi, welcome to Foot Source. <em><strong>How will you be paying today?<\/strong><\/em><br \/>\nJosh: Um, I&#8217;m just looking.<br \/>\nSS: Oh, in order to take part in our browsing service, we have to ensure that you&#8217;ll be capable of paying. Do you have shoe insurance?<br \/>\n&#8230;et cetera&#8230;<\/p><\/blockquote>\n<p>All I&#8217;m saying is that Dentistry is also a service profession, believe it or not. Dentists still have to deliver value to their patients, and first caring about money, and patient care secondarily does not make for a very pleasing experience. Plus, I bet he&#8217;ll still make me gag&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8230;I dial the phone&#8230; Receptionist: Hi, Dentist&#8217;s office. Josh: Hi, I was wondering if it would be possible to make an appointment for next week. R: Sure, let me look at the schedule&#8230;yep, it looks like we have some open spots. How will you be paying? J: Um, I have insurance&#8230;Allied, I think. R: Is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10],"tags":[],"class_list":["post-528","post","type-post","status-publish","format-standard","hentry","category-rambling"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/posts\/528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/comments?post=528"}],"version-history":[{"count":0,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/posts\/528\/revisions"}],"wp:attachment":[{"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/media?parent=528"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/categories?post=528"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/tags?post=528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}