{"id":463,"date":"2007-02-14T17:47:35","date_gmt":"2007-02-14T22:47:35","guid":{"rendered":"http:\/\/josh.ev9.org\/weblog\/archives\/463"},"modified":"2007-02-14T17:48:23","modified_gmt":"2007-02-14T22:48:23","slug":"some-advice-from-don-norman","status":"publish","type":"post","link":"https:\/\/josh.ev9.org\/weblog\/archives\/463","title":{"rendered":"Some advice from Don Norman"},"content":{"rendered":"<p>Just when you&#8217;re looking for some inspiration, a quote from <a href=\"http:\/\/www.jnd.org\">someone famous<\/a> is bound to help:<\/p>\n<blockquote><p>The most important consulting rule that I follow is: &#8220;Never solve the problem as stated.&#8221; Why? because it is invariably the wrong problem, usually being the symptom rather than the cause. Find the root cause and solve that, and then the original problem usually disappears.<\/p>\n<p><a href=\"http:\/\/www.ok-cancel.com\/archives\/article\/2004\/11\/the-don-reveals-all-part-3.html\">&#8211; Don Norman<\/a><\/p><\/blockquote>\n<p>Good call.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Just when you&#8217;re looking for some inspiration, a quote from someone famous is bound to help: The most important consulting rule that I follow is: &#8220;Never solve the problem as stated.&#8221; Why? because it is invariably the wrong problem, usually being the symptom rather than the cause. Find the root cause and solve that, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17,2,21,12,13],"tags":[],"class_list":["post-463","post","type-post","status-publish","format-standard","hentry","category-design","category-hci-topic","category-professional","category-technology","category-thoughtworks"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/posts\/463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/comments?post=463"}],"version-history":[{"count":0,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/posts\/463\/revisions"}],"wp:attachment":[{"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/media?parent=463"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/categories?post=463"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/josh.ev9.org\/weblog\/wp-json\/wp\/v2\/tags?post=463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}