Blog Posts

  • I’m giving Flock another try

    So Apurva just gave this a shot, and I’m gonna do it too. I’m trying out Flock, “The Community Web Browser.” It seems to work a little nicer…

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    4 min read

  • What do you do when your business’s ideas don’t align with how employees think?

    Just something I was pondering this morning on the train in to work. A long time ago now, user researchers at Intuit realized that small business owners don’t…

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    4 min read

  • AllFreeCalls

    AllFreeCalls.net allows you to make free international calls from the US. It doesn’t work with all countries, so beware. Still, being able to make international calls from my…

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    4 min read

  • What kind of User Experience Professional am I?

    Friend and colleague Jeff Patton floated an idea a few weeks ago around the thought that there are 3 types of User Experience Professionals: Before-, During-, and After-People.…

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    4 min read

  • In Response to Kevin

    In response to me beaming about my job, Kevin wrote: Would you say that you are doing all the things you were trained to do at the School…

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    4 min read

  • On Innovation

    I’ve been hearing a lot of talk around the office lately about Innovation. This subject is pretty close to my heart…and I’ve got some pretty strong beliefs about…

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    4 min read