Just when you’re looking for some inspiration, a quote from someone famous is bound to help:
The most important consulting rule that I follow is: “Never solve the problem as stated.” Why? because it is invariably the wrong problem, usually being the symptom rather than the cause. Find the root cause and solve that, and then the original problem usually disappears.
Good call.
One response to “Some advice from Don Norman”
Crazy you posted this. I just improved my posture and reduced the strain on my left hip by figuring out I haven’t been using one of my right quad muscles(vastus medialis), which has atrophied.