Comments on: ThoughtWorks Chicago Entrance Sign Mockup & Photoshop & Human Performance http://josh.ev9.org/weblog/archives/421 Just Another California Kid out to Get Himself Some Glory Thu, 20 Nov 2008 15:45:54 +0000 http://wordpress.org/?v=2.6.3 By: Jason Yip http://josh.ev9.org/weblog/archives/421#comment-875 Jason Yip Wed, 15 Nov 2006 09:31:33 +0000 http://josh.ev9.org/weblog/archives/421#comment-875 I prefer words like "utility" and "useful" over "usability" because of the over-emphasis of "user-friendly" and now "user experience" over user performance. The research says assessing performance tends to lead to greater satisfaction than assessing preference. So that's my position too. I prefer words like “utility” and “useful” over “usability” because of the over-emphasis of “user-friendly” and now “user experience” over user performance.

The research says assessing performance tends to lead to greater satisfaction than assessing preference. So that’s my position too.

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